If item(s) are at our facility, we will ship them out within 1-2 business days. If item are not at our facility it will take between 7-9 business days before we ship.
North America (U.S.)
We ship via ground. It typically takes 1-5 business days from initial shipping date.
Returns & Exchanges
Returns: You have 21 days to return your order. All items must be returned to us unused with all tags attached. Returns that do not follow this policy will be sent back to you.
Please note that we are unable to offer complimentary return shipping at this time. You can, however, select the "Free Unlimited Return for Store Credit or Exchanges" option at checkout for just $1.98. If not, the full cost of return shipping will be your responsibility, and we require using a reliable shipping method with tracking to ensure that your return reaches us safely. Once we receive and inspect your returned items, we will process your refund promptly. If there's a problem with the order, please contact us at email@example.com.
Exchanges: We're happy to exchange your item for you free of charge.
TAILORING & ALTERATIONS
Typically alterations take between 1-4 weeks, but sometimes longer depending on workflow. We recommend contacting us ahead of schedule to ensure your deadline can be met.
Typical order time frame for a made-to-measure garment is 6-8 weeks. However, August orders will be delayed 3 weeks due to the holidays. All orders must be placed before July 14th to ensure an end of August delivery. Remember, this is an art that takes time if you want to achieve the ultimate unparalleled garment.
Design your wardrobe with our made-to-order garments. Choose the fabric, style, color, and more. Pricing starts at $280.