If item(s) are at our facility, we will ship them out within 1-2 business days. If item are not at our facility, it will take between 7-9 business days before we ship. If it's a small batch / Made-to-order item, it could take one month or more to make and ship to you.

Returns: You have 21 days from the date of receipt to initiate a return for your order. All items must be returned to us unused with all tags attached. Returns that do not follow this policy will be sent back to you.

Please note that we are unable to offer complimentary return shipping at this time. You can, however, select the "Checkout+" option in your cart for just $1.98 (within North America). This covers unlimited returns to us. If not, the full cost of return shipping will be your responsibility, and we require using a reliable shipping method with tracking to ensure that your return reaches us safely.

While unlimited returns are fully covered for $1.98, a shipping fee applies to exchange orders for sending out the replacement item.

For Made-to-Order items, production begins immediately upon purchase. If you request a cancellation while the item is in production, only 50% of the purchase price can be refunded. Once the item reaches advanced production stages, cancellation is no longer available. If you'd like to return an MTO item, you may choose to exchange it for another size (if available) or opt for store credit to avoid a restocking fee. Otherwise, a 25% restocking fee will apply.

Typically alterations take between 1-4 weeks, but sometimes longer depending on workflow. We recommend contacting us ahead of schedule to ensure your deadline can be met.

Typical order time frame for a made-to-measure garment is 2-3 months. However, August orders may be delayed by 3 weeks. All orders must be placed before July 14th to ensure an end of August delivery. Remember, this is an art that takes time if you want to achieve the ultimate unparalleled garment.

Design your wardrobe with our made-to-order garments. Choose the fabric, style, color, and more. Pricing starts at $280.

Typical order time for a bespoke garment takes 3-4 months. Remember this is an art that takes time if you want to achieve the ultimate unparalleled garment.