Shipping policy

If item(s) are at our facility, we will ship them out within 1-2 business days. If item are not at our facility it will take between 7-9 business days before we ship.

North America

We ship via ground. It typically takes 1-5 business days from initial shipping date.

Returns and exchanges

Returns: You have 21 days to return your order. All items must be returned to us unused with all tags attached. Returns that do not follow this policy will be sent back to you.

 

Exchange: There is no charge to exchange your purchase, but taxes and duties may apply. 

Email us with any shipping questions regarding returns and exchanges. We will be happy to work with you!

Tailoring/Alterations

Typically alterations take between 1-4 weeks, but sometimes longer depending on workflow. We recommend contacting us ahead of schedule to ensure your deadline can be met. Click here to read more.

Made to measure

Typical order time frame is 6-8 weeks. However, August orders will be delayed 3 weeks due to the holidays. All orders must be placed before July 14th to ensure an end of August delivery. Remember, this is an art that takes time if you want to achieve the ultimate unparalleled garment. Click here to read more.

Bespoke

Typical order time takes 3-4 months. Remember this is an art that takes time if you want to achieve the ultimate unparalleled garment. Click here to read more.